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Customer Feedback Events
Upcoming Events...
Previous Events...
Loyalty World 2011
14 – 17 November 2011
Grange St Paul’s, London, UK
Rapide were proud to sponsor Loyalty World. In its 9th year, Loyalty World was a unique conference designed to assist marketing execs from the world’s leading brands in understanding all the elements that go into designing a successful loyalty strategy. It was about understanding what loyalty actually means and the complex relationships and solutions that businesses need to put in place.
Rapide MD Nigel Shanahan delivered a key note address on his perceptions of Loyalty and the huge potential Moments of Truth hold for marketing execs.
To see Nigel’s presentation and some other key takeaways from the event click here
The Future of Customer Experience
Why real-time conversations lead to true advocacy
18th October 2011
London, UK
On the 18th October, Rapide - The Moments of Truth Company hosted an
event at the IOD in central London. This half day event was focused around
'The Future of Customer Experience' and assisted businesses in understanding
the unique opportunity real-time conversations hold for retaining and developing
customer relationships.
