Feedback Research
When creating our service we took time and effort in sourcing research that backs up what we believe in. Using research carried out by Gartner and Harvard Business School we were able to create a unique instant customer feedback solution - Rant & Rave. Below you can read why we believe this research is so valuable, and why Rant & Rave uses the key principals.
Customer feedback helps strengthen organisations: it finds weaknesses, identifies opportunities and helps build brands, products and services. Click here for more
The Harvard Business School research involved 400 major companies, 28 industries and data from over 130,000 customers in their research. Click here for more.
Gartner Research have looked at the importance of timing in feedback and customer research. Their findings (published in 2006) show an astonishing effect. Click here for more
