Rant & Rave Feedback Solutions
Different channels of feedback - Rant & Rave is about giving your customers the easiest, most convenient ways of providing their initial comments.
In store, we ask them to use SMS or phone a number.
On a call we ask for 30 seconds of their time to record their feedback.
If they are on your website we ask them to use the simple Rant & Rave Widget ™
If its an email, we get them to click a smiley face.
On the other hand, you could automatically contact them with a voice, email or SMS message that they can respond to. This really boosts response rates, especially when these messages are sent in a timely fashion – at the point of service delivery.
We recognise that not all the time our standard solutions are what you require, that’s why we recommend a 2 hour Project Definition Workshop at Heron House our Coventry HQ. We involve our Product & Development Manager with you or your Team. You get a Proposal & Business Case, its fun, intense and informative!
To find out more on any of our feedback channels please click on an icon.
If you feel you need more help in deciding what channel is best for you or to set up a Project Definition Workshop you can contact us in the following ways:
• Call us now on 02476 011 911
• Email us at enquiries@rantandrave.co.uk
• Send us an SMS saying ‘enquiry’ to 66099 and we will call you back to discuss your requirements. (standard network rates apply).
Or fill in the contact form below. The decision (as they say) is yours!
