Instant Feedback via Rant & Rave Customer feedback via Email Customer feedback via Web Customer feedback via Voice Customer feedback via SMS

Rant & Rave - Web feedback

 

Rant & Rave has two types of web feedback; feedback from your site and feedback via blogs, forums and sites.

feedback_widget

Your customers are constantly visiting your site, buying products, reading service information, looking at new products or just browsing. Whatever they may be doing our feedback widget allows them to leave their comments and opinions. >>read more

website feedback

Your customers are constantly leaving feedback on your company using online blogs, chat rooms and forums. Find out how Rant & Rave can help you by gathering this information and letting you know what your customers think >>read more

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Talk Talk
Case Study

Customer Feedback - Talk Talk Case Study

"It’s simple for the customer to use and fits into the ‘intelligent network’
at the heart of our systems. It’s also
really easy for us to check our scores online and listen to specific calls."

"Rant and Rave has proved a valuable way to understand our customers. It helps us to prioritise changes and improve customer satisfaction."

>>read more

Martin Gronow, Manager at TalkTalk