Instant Feedback via Rant & Rave Customer feedback via Email Customer feedback via Web Customer feedback via Voice Customer feedback via SMS

Rant & Rave Bites

 

Bites are small snippets of information that show how Rant & Rave works in the real world, please select one from below to find out more.



restaurants and hotel feedbackRave Campaigns

Rave Campaigns is a great way to engage with your customers >>find out more



restaurants and hotel feedbackRant & Rave for Restaurants & Hotels

Rant & Rave can help restaurants & hotels capture their customers thoughts >>find out how



restaurants and hotel feedbackThe Sentiment Engine

The Sentiment Engine is a unique application developed with the University of Birmingham. It provides an ‘emotional response indicator’ for feedback left about your organisation – a satisfaction score! >>find out more



Rangers FC
Case Study

Customer Feedback - Rangers FC Case Study

Rangers FC – taking step to stamp out unacceptable crowd behaviour, Rant & Rave is a key part of Rangers “Pride over Prejudice” campaign. Fans text their concerns and report abusive activity - the feedback is available straight away to the Rangers management team. >>read more

Talk Talk
Case Study

Customer Feedback - Talk Talk Case Study

"It’s simple for the customer to use and fits into the ‘intelligent network’
at the heart of our systems. It’s also
really easy for us to check our scores online and listen to specific calls."

"Rant and Rave has proved a valuable way to understand our customers. It helps us to prioritise changes and improve customer satisfaction."

Martin Gronow, Manager at TalkTalk