What is Rant & Rave?
Rant & Rave is a multi channel feedback application that captures customer’s comments right at the point of service delivery - when it really matters.
Find out what your customers really think. Offer them Rant & Rave to score your service via SMS, Voice, Email or Web. Their comments are then captured and available instantly in your personalised Rant and Rave dashboard. The customer is then sent a message thanking them for their feedback.
Whether finishing a meal in a restaurant, searching a website, or speaking with a Call Centre, Rant & Rave finds out what customers and prospects are thinking - when they are thinking it! Because it takes seconds, customer response levels are higher and the feedback is instantly available allowing staff to feel engaged. Using are award winning technology we can even find out what your customers are saying on blogs, forums and review sites.
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