Why Rant & Rave?


Like many of our customers we’re committed to being industry leaders. We strive to constantly develop our technology, offer thought leadership and work together with our clients to help them protect and grow their customer relationships.

 

We are unique


  • 66099 is our 'always on' unique shortcode which is easier to use than Twitter to give feedback

  • We act on feedback in real-time - creating WOW's from Moments of Truth

  • We use REAL NLP based Text Analysis to operate in the moment for our customers

  • We measure the financial impact all the time and show you the money

  • We measure redemption of marketing programmes to demonstrate the potential of advocacy programmes in real-time

  • When you receive poor feedback, we allow you to act on it before it becomes a complaint or goes social
    -  No-one else does this!


But you don’t just have to take our word for it, click on any of the links below to read more about our success stories, customer testimonials, awards or relevant industry research.